Frequently Asked Questions
Facility Location, Access, and Amenities
What days are your storage facilities open?
All AAA Self Storage locations in Lufkin and Diboll, TX are open Monday through Saturday to serve your self-storage needs. Our facilities are closed on Sundays.
When are your opening hours?
Office and gate hours may vary by location. Please visit your specific AAA Self Storage facility page for current office hours, gate access hours, and holiday schedules.
What’s a resident manager?
A resident manager lives on-site at the storage facility and is available to assist customers, answer questions, and help maintain the property. All AAA Self Storage locations feature on-site resident managers for added convenience and support.
Is your storage facility gated?
Yes, all AAA Self Storage locations in Lufkin and Diboll, TX, are fully fenced and gated with electronic gate access to provide added security for tenants and their belongings.
Do you have security cameras on-site?
Yes, all AAA Self Storage locations feature 24/7 security camera monitoring throughout the property to help enhance security and provide peace of mind.
Do you offer contactless rentals?
Yes, AAA Self Storage offers convenient online rentals and reservations so you can rent or reserve your storage unit anytime from anywhere.
Are your facilities well-lit at night?
Yes, all AAA Self Storage locations are well-lit throughout the property to improve visibility, convenience, and security during evening access hours.
Storage Options and Unit Features
Do you offer drive-up access?
You bet! All AAA Self Storage locations offer drive-up access storage units, allowing you to pull your vehicle directly up to your unit for easy loading and unloading.
Can I store my vehicle at your facilities?
You sure can. We offer car, RV, and boat parking at all five of our locations. Covered parking and climate-controlled RV storage are also available at some of our facilities. Please get in touch to find out more.
Do you have storage units with temperature control?
We do. All AAA Self Storage locations offer temperature-controlled storage units designed to help protect sensitive belongings from extreme heat and temperature fluctuations.
What items am I not allowed to store at AAA Self Storage?
For safety and legal reasons, certain items are not permitted in AAA Self Storage units or parking spaces. Prohibited items include combustible or flammable materials such as fireworks, fuel tanks, fertilizer, gasoline, and paint thinner, as well as firearms and explosives.
Living animals and plants may not be stored, and food of any kind, including canned goods, dry food, perishable items, and pet food, is prohibited to help prevent pests.
Illegal items such as prohibited weapons, drugs, drug paraphernalia, or stolen property are also strictly forbidden. If an item is illegal to possess elsewhere, it cannot be stored at our facility.
If you have questions about whether an item can be stored, please contact your preferred AAA Self Storage location before move-in.
What size storage unit do I need for a 1-bedroom apartment?
A 5x10 or 10x10 storage unit is typically recommended for the contents of a 1-bedroom apartment, depending on how much furniture and how many boxes you plan to store. For a more detailed breakdown of what each unit size can hold, check out our storage unit size guide.
What size storage unit do I need for a 2-bedroom house?
A 10x10, 10x15, or 10x20 storage unit is commonly recommended for the contents of a 2-bedroom home, depending on the amount of furniture and belongings being stored. For a more detailed breakdown of what each unit size can hold, check out our storage unit size guide.
What is a drive-up storage unit?
A drive-up storage unit is an outdoor storage unit that allows you to park directly in front of your unit for convenient loading and unloading, similar to a personal garage.
What is a temperature-controlled storage unit?
A temperature-controlled storage unit is a storage unit designed to maintain a more consistent temperature year-round to help protect sensitive items such as electronics, wood furniture, documents, and collectibles. These units are especially beneficial in humid climates where temperatures fluctuate throughout the year.
Are your storage units clean and well-maintained?
Yes, AAA Self Storage takes pride in maintaining clean, well-kept storage units for our customers.
Business Storage
Do you offer business storage units?
Yes, AAA Self Storage offers business storage units ideal for storing inventory, equipment, documents, office furniture, and other commercial supplies.
Is self-storage good for business inventory?
Yes, self-storage is a convenient and cost-effective solution for businesses needing extra space for inventory, supplies, records, or equipment without the expense of leasing additional commercial space.
What businesses use storage units?
Many businesses use storage units, including contractors, retailers, landscapers, real estate professionals, e-commerce sellers, and service-based businesses that need additional space for inventory, tools, or equipment.
Do you offer contractor storage units?
Yes, AAA Self Storage is a popular storage solution for contractors needing space for tools, materials, equipment, and job site supplies.
Can I store tools and equipment in my unit?
You sure can! Businesses and contractors commonly use storage units to store tools, equipment, and work materials. Please contact your preferred AAA Self Storage location for any restrictions on specific items.
Do you offer month-to-month business storage rentals?
Yes, AAA Self Storage offers flexible month-to-month business storage rentals, allowing businesses to scale their storage needs without being locked into long-term contracts.
Can I upgrade to a larger business storage unit if my needs change?
Of course! If your business storage needs grow, our team can help you transfer to a larger storage unit based on availability.
Do you offer discounted long-term rates for business tenants?
We sure do! Qualifying business tenants receive a 10% discount on business storage units after the initial move-in promotion ends.
Renting, Payment, and Specials
What if I run out of tape or boxes while at my storage unit?
Not a problem. Many AAA Self Storage locations offer moving and packing supplies for purchase on-site, including boxes, tape, locks, and other storage essentials. Contact your preferred location for available inventory.
What’s the best way to keep up with my rent?
AAA Self Storage offers convenient payment options, including online bill pay, in-person payments, and autopay, to help you stay current on your monthly rent.
Which size of the unit is right for me?
If you’re still unsure, visit our Size Guide page.
Are there any move-in specials available?
You bet! AAA Self Storage frequently offers move-in specials and promotional discounts. Visit your preferred facility page or contact the location directly for current offers.
How do I get started?
Please don’t hesitate to give us a call or use our Contact Us form. We’re happy to help in any way we can. Thank you for choosing AAA Self Storage!
